PLEASE COMPLETE FORM. SAVE FOR YOUR RECORDS, PRINT & SEND WITH CASE. CONTACT CUSTOMER SERVICE OR IN THE U.S. VISIT somnomed.com/SHIPPING FOR SHIPPING LABELS.
**If you need your patient’s case rushed, SomnoMed is happy to assist. Our rush fee is $200.**
Please follow these steps for rush orders:
- Call our customer service team at 888.447.6673, option 2 to indicate your need to rush your patient’s case. The customer service representative will send you an overnight label.
- Remit the order form (please write RUSH or check the RUSH box on the order form), patient impressions and bite registration to SomnoMed.
- SomnoMed will return the case to your office within 10 business days from when we receive all the necessary case fabrication materials.
- Note: if you sent your case in before indicating that a rush was needed, please call our customer service team and we will overnight your case to your office after it is quality checked in our Plano facility. The cost for this service is $35.
USA: (888) 447-6673 Mon – Fri, 8am – 5pm CST • 6513 Windcrest Drive, Suite #100, Plano, TX, USA 75024
Canada: (800) 339-4452 Mon – Fri, 8am – 5pm EST • 221 Talbot Street West, Leamington, Ontario, Canada N8H1N8