What personal information do we collect from people that visit a SomnoMed blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, health information or other details to help you with your purchase of products from us, or for SomnoMed to provide you with more information about our products.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use Live Chat, open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security gaps and potential vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is maintained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information in order to maintain the safety of your personal information. All transactions are processed through external service providers and are not stored or processed on our servers.
Do we use “cookies”?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Look at your browser’s Help Menu to learn how to modify your cookies settings.
If you turn cookies off, some features on our website will be disabled. However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advanced notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Google Ads Policies
We use Google AdSense Advertising on our website.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie), or other third-party identifiers together, to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out of Google Ads:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Does our site allow third-party behavioural tracking?
Yes, we allow third-party behavioral tracking. If at any time you would like to unsubscribe from receiving future emails:
Email us at email@example.com and we will promptly remove you from ALL correspondence.
Level 3 20 Clarke Street,
Crows Nest, New South Wales,
Phone: 1800 445 660