Welcome to SomnoMed’s messaging services. By opting in to receive text and/or email communications from SomnoMed, you agree to the following Terms & Conditions. These terms govern your participation in SomnoMed’s communication programs, including text alerts and email updates.

1. Message Content

By subscribing to our communications, you consent to receive messages that may include the following:

• Information about local providers of SomnoMed oral devices
• Educational content on sleep apnea and treatment options
• Reminders or follow-up messages related to your inquiries
• Occasional alerts or promotional communications regarding SomnoMed services

2. Message Frequency

You can expect the following message frequency upon subscribing:

• Text Messages: Up to 2 messages per month
• Email Messages: Up to 2 emails per month

Message frequency may vary depending on user engagement and inquiries.

3. Charges and Fees

Message and data rates may apply depending on your mobile carrier and service plan. Check with your mobile provider for more details regarding your specific data and messaging rates.

4. Customer Support

If you require assistance with SomnoMed’s messaging services, you may:

• Text HELP to the messaging number at any time
• Email us at: support@somnomed.com
• Call us on (888) 447-6673

We strive to respond promptly during business hours: Monday–Friday, 9 AM to 4 PM CST. Messages sent during weekends or holidays will be addressed the next business day.

5. Opting Out

You may opt out of receiving messages at any time by:

• Texting STOP to unsubscribe from text messages
• Clicking the unsubscribe link in any marketing email to stop receiving emails

Upon successful opt-out, you will receive a confirmation message and no further communications will be sent.

6. Consent

By opting in (via checkbox or reply message), you confirm that you are the authorized user of the email address and/or mobile number provided, and you agree to receive recurring automated marketing messages from SomnoMed. Consent is not a condition of purchase.

7. Privacy Policy

Your privacy is important to us. For information about how we collect, use, and protect your data, please view our full Privacy Policy at:
https://somnomed.com/en/privacy-policy/

8. SMS Privacy

We respect your privacy and we are committed to protecting your mobile information. We provide the following disclosure regarding handling of your mobile data:

We do not sell, rent or share your mobile information, including your phone number, text messaging consent or any related personal data to third parties or affiliates for marketing or promotional purposes. Mobile information you provided will only be used to communicate with you as explicitly authorized. We will never distribute your number to third parties unless required by law (e.g., a valid subpoena or legal process).

9. Contact Information

For any questions regarding these Terms & Conditions or our services, please contact:

SomnoMed
Email: support@somnomed.com
Website: https://somnomed.com

10. Sample Messaging Disclosures

Opt-In Message Example:
You’re now subscribed to SomnoMed’s text updates. You may receive local provider recommendations and email alerts. Text HELP for help, STOP to cancel. Msg & data rates may apply.

Initial Campaign Message Example:
Hi, this is SomnoMed. Just confirming you received your local dentist provider recommendations in your inbox. Reply YES with the name of your chosen provider, or HELP if you have any questions. Text STOP to cancel. Msg & data rates apply.

Help Message Example:
Thanks for reaching out to SomnoMed. Our team will be in touch shortly. For assistance with our Find a Provider text service, you can also email us at support@somnomed.com. Reply STOP to cancel. Msg & data rates may apply.

Opt-Out Message Example:
You have successfully unsubscribed from SomnoMed’s Find a Provider text messages. No further messages will be sent.

After-Hours Auto-Reply Example:
Thanks for your message. Our team is currently unavailable outside of business hours (Mon–Fri, 9 AM–4 PM CST). We’ll get back to you as soon as we’re back in the office. Reply STOP to cancel. Msg & data rates apply.

By continuing to use SomnoMed’s messaging services, you agree to the Terms & Conditions outlined above.